Patient Rights Brochure
Hancock Medical Center endeavors to improve patient outcomes by respecting each patient’s rights and conducting business relationships with patients and the public in an ethical manner.
A. The Patient has the right to considerate and respectful care.
B. The Patient has the right to obtain from the physician complete current information concerning his diagnosis, treatment and prognosis in terms the patient can be reasonably expected to understand.
C. The Patient has the right to receive from his physician information necessary to give informed consent prior to the start of any procedure and/or treatment.
D. The Patient has the right to refuse treatment to the extent permitted by law and to be informed of the medical consequences of his action.
E. The Patient has the right to every consideration of his privacy concerning his own medical care program.
F. The Patient has the right to expect that all communications and records pertaining to his care should be treated as confidential.
G. The Patient has the right to expect that within its capacity a hospital must make a reasonable response to the request of a patient for services, including pastoral counseling, special communication needs and attention to any security concerns.
H. The Patient has the right to obtain information as to any relationship of his hospital to other health care educational institutions insofar as his care is concerned.
I. The Patient has the right to be advised if the hospital proposes to engage in or perform human experimentation affecting his care or treatment.
J. The Patient has the right to expect reasonable continuity of care.
K. The Patient has the right to examine and receive an explanation of his bill, regardless of source of payment.
L. The Patient has the right to know what hospital rules and regulations apply to his conduct as a patient.
M. The Patient has the right to formulate advance directives and appoint a surrogate to make health care decisions on his/her behalf to the extent permitted by law.
N. The Patient has the right to information about the mechanism for the initiation, review and when possible, resolution of patient complaints concerning the quality of care.
O. The Patient has the right to a designated representative to participate in the consideration of ethical issues.
* Patient human rights apply to every individual without regard to race, creed, color, age, sex, religion, economic status, national origin or physical handicap. If you have any questions or concerns about these rights, contact your nurse or a representative from Hospital Administration, extension 8777.
The MS Dept. of Health Facilities Licensure & Certification Complaint Hotline: 1-800-227-7308.
Concerns can also be sent to the Joint Commission @ www.jointcommission.org.